ext_5686 ([identity profile] ozma914.livejournal.com) wrote in [personal profile] elizalavelle 2006-11-24 08:26 am (UTC)

I congratulate you on pushing the issue instead of just giving up, which is what many of the companies count on people doing. Personally, I'm terrible at writing letters, but even worse at making phone calls. If I can force myself to make a call at all, it usually means I'm so angry I'm just going to make whoever I talk to defensive, and get nothing accomplished.

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