(no subject)

And look, just when I start to believe the best of Harbourfront I sign on to the Sarah Slean message board and read this:

"hey guys! so, harbourfront can kiss my a**. i just went online to check the phone number to call, and the tickets are ALREADY ON SALE. it's friday night (well morning at 1am) and i got horrible seats! i used to sitting in the 5th or 6th row and i got like 20 rows back. i'm so mad. did this happen to anyone else??? how could it sell that quickly when it wasn't even supposed to be on sale yet!"

I am beyond pissed off, for the number of tickets I'm ordering (5) the best I can get is the last row of the orchestra if I order online. I'm hoping in person I can do better but even then that's not fair for everyone else who has ordered/will order online.

I don't even get how this place still runs if they consistantly make this many mistakes. They've had their online ticket ordering system for a while, I believe since last Feb/March or so. So that's quite a while to get things running well with it and to get ticket sales organized. I could see the timing being off like this if this was the first maybe month of them organizing their online ticket selling to match their physical box office but they've had more than enough time to get simple things like putting tickets on sale at the same time down. Even if it was close to the same time, like if someone had to set it up 10 minutes early online so they could go to work then at the box office, fine, whatever, but this is just sloppy.

It's just bad buisness, people who actually are going to be concerened about what tickets they get and so are ordering as soon as they can are going to get stuck with bad seats... I'm not even sure if I have a shot at getting a decent seat anymore. I managed to not panic and just order the seats I drew online, I'm waiting 'til I can deal with a person instead of the computer (at least then I can maybe take 5 single seats that are scattered and do better) but I am not happy about it.

(no subject)

I'm SO mad at Harbourfront I can't even think straight enough to type out an entry. I got my ticket but they made fun of me! I could care less if they all think I'm nuts but you don't directly mock the customer ESPECIALLY as they made a mistake with ticket sales, I pointed it out and they made fun of me. THEN when they realized their mistake (they were selling me tickets to the night that wasn't supposed to be released) they tried to take back the tickets I'd just bought before selling me the other ones. (key word there is "tried" there was no way they were managing that one)

There will be a longer journal entry of this later. I'm just so upset with this place. They never even apologized when they realized they had been selling the wrong tickets and that I was actually right about that.