It's a shame that they couldn't figure out the customer communications. I don't read Twitter often but I scrolled back today and saw their posts about WoW and such. It's fine to take breaks, but it's not good business to post when you're doing that, it just gets people upset.
Deleting the Facebook comments was just not smart of them. Instead of addressing the issue they tried to hide it and likely just made more people even angrier.
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sforzinda
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Date: 2010-12-23 12:50 am (UTC)Deleting the Facebook comments was just not smart of them. Instead of addressing the issue they tried to hide it and likely just made more people even angrier.